Why DFTS SmartNumbers

DFTS SmartNumbers is a mature and well-proven set of next-generation voice services that enable the MOD to improve an individual´s availability and working practices, in addition to promoting team collaboration.

DFTS SmartNumbers provides a single telephone number for life, to an individual, a post or a virtual team. Each SmartNumbers service supports next generation voice messaging and call delivery to any location. DFTS SmartNumbers enables each subscriber to control their availability, delegate calls to colleagues or team when appropriate — utilise the fully integrated voicemail — defining inbound call handling rules based on business, or Department, logic.

DFTS SmartNumbers provides built-in business continuity and detailed reporting. Service users can manage and fine tune the service from any location, and without the need for any special equipment.

The service is also capable of being delivered across any combination of legacy PBX, PSTN, Mobile, Hosted Voice, VoIP and 21CN networks, DFTS SmartNumbers uses the latest in voice technology to ensure call flows precisely match an organisation´s requirements.